Privacy Policy

Last updated: 06 April 2026

Who We Are

مؤسسة نائله القرقوري للتدريب  – Neyla Gargouri Coaching Establishment, trading under the brand name “āzaward”
National Establishment ID No. 101059175

6 Al-Raydaneh Street, 11183 Amman, Jordan
Email:
ndarwaza@azaward.com

Website: www.azaward.com

We provide team and leadership development services to individuals and organizations worldwide, including clients located in the European Union. For the purposes of applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and Jordanian Personal Data Protection Law No. 24 of 2023, āzaward acts as the data controller in respect of the personal data processed under this Privacy Policy.

Scope of This Policy

This Privacy Policy explains how we collect, use, store, and protect personal data when you:

  • Visit our website

  • Contact us

  • Communicate with us about our services

We are committed to protecting your privacy and comply with applicable data protection laws, including the GDPR and Jordanian Personal Data Protection Law.

Personal Data We Collect

We only collect personal data that you voluntarily choose to share with us, which may include:

  • Your name

  • Your email address

  • Any information you provide when contacting us or communicating by email

We do not collect payment details, and there are currently no automated booking or payment systems on this website.

How We Collect Your Data

We collect personal data when you:

  • Submit a contact form on our website

  • Contact us by email or other communication channels

  • Communicate with us regarding our services

All required information relating to the processing of personal data is provided to you prior to or at the time of collection, in accordance with applicable law.

Legal Basis for Processing (GDPR)

We process personal data only where there is a lawful basis to do so, including:

  • Consent – when you voluntarily provide information or contact us

  • Contract – when processing is necessary to provide services you request

  • Legitimate Interest – to operate, manage, and improve our services and communications, provided such interests are not overridden by your rights

  • Legal Obligation – where processing is required to comply with applicable legal or regulatory requirements

How We Use Your Data

We use your personal data for the following purposes:

  • To communicate with you

  • To respond to inquiries and provide information about our services

  • To deliver team and leadership development services

  • To send service-related communications

  • To send marketing or informational emails only where you have provided consent

  • To improve our services and website

Data Sharing

We do not sell, rent, or trade your personal data.

We do not share personal data with third parties, except where required by law or a competent authority; or to protect our legal rights.

If third-party tools or service providers are introduced in the future, this Privacy Policy will be updated accordingly, and appropriate safeguards and consents will be implemented.

International Data Transfers

As we are established in Jordan, your personal data may be processed outside the European Union.

Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place, including:

  • Secure systems and access controls

  • GDPR-compliant contractual protections, such as Standard Contractual Clauses where applicable

We apply the same data protection principles regardless of where your data is processed.

Data Retention

We retain personal data only:

  • For as long as necessary to fulfill the purposes described in this policy.

  • For the duration of any ongoing professional relationship; and

  • As required by applicable laws or contractual obligations.

You may request deletion of your personal data at any time, subject to legal requirements.

Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data (“right to be forgotten”)

  • Restrict or object to the processing of your data

  • Withdraw consent at any time

  • Request data portability

If you are located in the European Union, you also have the right to lodge a complaint with a competent data protection supervisory authority in your Member State of residence, place of work, or the place of the alleged infringement.

Requests and complaints may be submitted to ndarwaza@azaward.com, and will be handled in accordance with applicable law.

Provision of Data

Providing personal data is voluntary. However, failure to provide certain information may prevent us from responding to your inquiry or providing requested services.

Profiling and Automated Processing

We do not carry out profiling, diagnostic processing, or automated decision-making in any form, whether automated or non-automated, that produces legal or significant effects on individuals.

Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

  • Secure systems and platforms

  • Restricted access to personal data

  • Confidential handling of coaching and professional development information

Personal Data Breach

In the event of a personal data breach that may pose a risk to your rights or privacy, we will take appropriate remedial measures and notify affected individuals and competent authorities within the timeframes required by applicable law.

Cookies and Analytics

Our website does not currently use cookies or analytics tools that collect personal data.

If this changes in the future (for example, through the introduction of analytics or tracking tools), this Privacy Policy will be updated, and consent will be obtained where required by law.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.

The most current version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or if you want to exercise any of your rights with respect to your personal data, you can contact us by email at ndarwaza@azaward.com